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Wikinomics by Don Tapscott & Anthony Williams
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About Me
- Patrick Flynn
- I've been in a variety of roles within technology for about 25 years including 10+ in the CIO/CTO chair. Published author - of sorts. See posting for July 22, 2007. For all the detailed CV kind of information click on my LinkedIn profile in the Links section of this blog.
6 comments:
Had an opportunity to meet Don at a Gartner Portal conference last year - what a dynamic individual. That's an excellent book! It would be interesting to get your read on the dynamics of personalization for the enterprise.
Not all organizations are ready, willing or able to benefit from the technological changes being proved in the social web. Organizational maturity and style will do more to define and limit or enable the uptake of the entire gamut of technologies and behavioral changes. And this may just be ok. There's unlikely to be a recipe for success in the future any more than there is today.
Where I think the failure to embrace and leverage the technologies and philosophies of wikinomics will impact all companies, is the ability to recruit, retain and motivate the best and brightest of those coming up through universities today. Failure to embrace means setting up significant roadblocks to being an employer of choice in the future.
What do you see happening where you are?
We're running a grassroots effort (at the department-level) to stage a platform (on MOSS 2007 - for the Internet) ready to lock-and-load as soon as the organization sees the benefits of what a social web will bring. We'll be selling the idea of personalization to our users and letting them drive the idea. We're striving to be ready so when the organization says "jump," all we have to do is flip the switch.
Excellent! As CIO, within the bounds of not breaking the organizations policy nor violating Sarbanes-Oxley related controls, I love to see this kind of guerrilla innovation.
Have you thought about looking for somebody or some group in the business to adopt your trial solution? In every organization there are folks who are eager to use new tools, if for no other reason than 'New and Cool'. These pockets of early adopters can be your most powerful allies.
Good luck with it. Keep me posted.
There are several groups ready, willing and able to jump on this with us. We've selected a core group to help us - a few select savvy dealers who like the 'New and Cool' factor. Our biggest challenge will be development as we lost a key resource and the headcount mysteriously was absorbed by a different department! So we're gathering a few key devs to work with us on the side to pull it together. It will take a bit longer than we'd like, and we'll keep the focus on an introductory "personal" landing page and a few key widgets; we'll get there! Then we'll show it off to the select few ... and have them boast to a larger audience ... and let the wind carry the message home. My frustration comes from wanting it now and having to calculate timing.
Timing calculations are working quite well. The "grassroots" effort to modernize our portal environments has been successful! We've got a nice community site up and running (in the extranet for dealers and suppliers), hidden from most, but accessible by those who have asked for it. Have added a "technician wiki" as part of the community and we're experimenting with dynamic surveys and some really cool training add-ins. Local IT mgmt very supportive and so far [knock on wood] no one has told us to take down the site. Suppliers / dealers / engineers love having the ability to collaborate within a securable workspace! And we're getting requests to add more sites as the word spreads plus solving some global problems locally. Working also on using SPS to automate some repeatable forms processing (TA to start with). Recent mgmt changes will provide more opportunities on public facing sites (starting by introducing small changes at the lowest levels and working our way up the site stack) and accelerate timeline. Very gratifying to hear "when did we make this change" ... only to respond, "it's been out there a couple of months."
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